Source description
About the role
Own and execute the product vision, strategy, and roadmap for CarePath, balancing short-term adoption goals with long-term platform growth
Partner closely with strategic partners to align product investments with business objectives and maximize customer value
Define and prioritize product initiatives that drive adoption, engagement, retention, and future revenue opportunities
Translate business requirements into detailed product requirements, user stories, workflows, and acceptance criteria for engineering teams
Manage execution across multiple teams and functions, coordinating sprint-level dependencies across Engineering, Data, UX, QA, and external partners to ensure timely delivery of customer and partner commitments
Drive the development of data visibility and reporting solutions that provide actionable insights for customers and partners
Champion intuitive user experiences that fit naturally into the fast-paced workflows of veterinary clinic teams
Use customer feedback, analytics, experimentation, and market insights to evaluate performance and inform roadmap decisions
Success by 6 Months:
Develop a deep understanding of CarePath's data model, customer journeys, partner integrations, and campaign architecture
Establish strong working relationships with Engineering, Data, Design, QA, Commercial teams, and strategic partners
Drive resolution and alignment on key program decisions, including communication timing anchors, suppression rules, dosage threshold logic, and journey eligibility criteria
Create and maintain a comprehensive campaign requirements framework documenting data dependencies, business rules, implementation complexity, and critical path requirements for current and future journeys
Successfully coordinate the delivery of critical engineering and data workstreams required to support upcoming partner and medication journey launches
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