Solutions Architect; Managed Services

Position: Solutions Architect (Managed Services) Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Azure, GCP, Fivetran, Pinecone, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises. We're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results. Why phData Snowflake Implementation Partner of the Year 7 consecutive years, and 2026 Snowflake AI Partner of the Year AWS Premier Tier Services Partner the highest tier of recognition in the AWS Partner Network 2025 Fivetran Partner of the Year (4th consecutive year) 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status 2026 KNIME Customer Excellence Partner of the Year Preferred Partner in the Anthropic Claude Partner Network #1 Partner in Snowflake Advanced Certifications 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more) Recognized as an award-winning workplace in the US, India and LATAM Role Overview We are looking for a Solutions Architect to join our Elastic Operations (Managed Services) team. In this role, you will lead the design, operation, and continuous improvement of large-scale cloud-native data platforms, ensuring reliability, performance, security, and scalability across Snowflake and leading cloud services on AWS and Azure. You will collaborate closely with clients, internal engineering teams, and practice leadership to translate complex business and operational requirements into actionable architectures and roadmaps, helping customers mature their data platforms and derive measurable value. You will also play a key role in standardizing patterns, driving automation, and elevating phData's Elastic Operations delivery excellence. Key Responsibilities Client Delivery Own and drive the architecture, implementation, and ongoing operation of modern cloud-native data platforms (Snowflake on AWS/Azure) for multiple enterprise customers across data lakes, streaming, and analytics use cases. Translate business, security, and operational requirements into scalable, cost-effective platform designs leveraging services such as Snowflake, IAM, S3, EC2, Kinesis, Sage Maker, Kafka, Azure Data Factory, ADLS, Fivetran, dbt, Airflow, and related technologies. Ensure engagements are delivered on time, within scope, and with measurable business value for clients through proactive monitoring, incident management, performance tuning, capacity planning, and continuous optimization. Collaboration & Leadership Collaborate with cross-functional partners including data engineers, platform engineers, data scientists, architects, and project managers to deliver successful Elastic Operations engagements. Lead and mentor technical teams operating and managing customer platforms, including building and managing Epics, Stories, and Tasks, delegating work, and ensuring high-quality, timely delivery across a progressively evolving technical stack. Ensure high quality in deliverables through code and configuration reviews, documentation, runbooks, testing, governance practices, and change management that align with phData standards. Partner with practice and account leaders to identify opportunities to expand engagements, mature client platforms, standardize patterns, and introduce automation to reduce toil and improve reliability. Practice & Firm Contribution Contribute to internal initiatives such as developing automation, accelerators, templates, and playbooks for Elastic Operations, including infrastructure-as-code, monitoring, and operational tooling. Help refine operational processes, procedures, and best practices for running modern data platforms at scale, including incident response, problem management, and continuous improvement. Support the growth and enablement of the team by sharing knowledge, contributing to internal training, and providing coaching and guidance to engineers on cloud, data, and operations topics. Represent phData with professionalism in all interactions, communicating clearly with both technical and non-technical stakeholders and advocating for best practices in cloud data architecture and operations. Additional Responsibilities Act as a trusted advisor to senior client stakeholders, shaping platform roadmaps, influencing strategic decisions, and guiding long-term modernization and optimization initiatives. Mentor and coach team members, fostering a culture of learning, feedback, operational excellence, and continuous improvement across the Elastic Operations practice. Help define and refine practice standards, reusable assets, automation frameworks, and delivery methodologies for managed services and Elastic Operations d high-impact technical and architectural discussions, including data model and platform design reviews, and drive alignment across customer