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About the role
Location: Pune, India About the Role: We are seeking an experienced ESRE Apps Engineer with a strong background in troubleshooting, monitoring, and production support for enterprise applications. The ideal candidate should have expertise in log analysis (OpenSearch), APM tools (AppDynamics), UI debugging, and issue triaging . Experience in front-end UI/UX development and a good understanding of backend services will be an added advantage. Key Responsibilities:
Utilize log analysis tools (OpenSearch) and Application Performance Management (APM) tools (AppDynamics) for troubleshooting and root cause analysis.
Use developer tools and browser plug-ins to troubleshoot UI-related issues effectively.
Analyze functional and technical KPIs , and build visualizations and dashboards for performance monitoring.
Handle full-cycle production support , including issue triage, incident management, and problem resolution .
Lead a technical team in resolving critical production issues and ensuring system stability.
Organize and track multiple issues efficiently, ensuring timely resolution.
Replicate, test, and debug reported issues using advanced problem-solving skills .
Maintain clear documentation and provide regular updates to stakeholders.
Required Skills & Competencies:
3+ years of experience in UI/UX front-end software development .
2+ years of hands-on production support experience , including monitoring and troubleshooting .
1+ year of experience with UI frameworks/libraries like Vue.js, Angular, or React .
Good understanding of Node.js API development .
Familiarity with Java/J2EE and e-commerce web applications is preferred.
Experience working with multi-tier web architecture and UI design .
Strong knowledge of REST API utilization or design .
Proficiency in version control systems (Git/SVN).
Understanding of web best practices (browser capabilities, unit/integration testing).
Hands-on experience in setting up monitoring & alerting tools.
Excellent analytical, organizational, verbal, and written communication skills .
Good to Have:
Experience in backend development with Java or Node.js.
Exposure to containerization and cloud technologies.
Experience in automating monitoring and alerting solutions .
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