Salesforce Service Cloud / Experience Cloud Dev - India

Salesforce Service Cloud / Experience Cloud Dev -

Responsibilities

• Designing and implementing solutions using Community Cloud functionality.

• Supporting solutions for an employer/employee portal and employer registration process.

• Determine the appropriate approach to manage CMS content supporting multiple languages

• The individual in this position will be responsible for configure/build/customize Salesforce Community Cloud Responsibilities

• Configure/build new and enhanced functionality in the Salesforce.com platform using declarative and/or programmatic solutions.

• Distinguish the key components that contribute to performance optimization within a design.

• Build solutions that scale and perform.

• Anticipate and mitigate risks and issues.

• Consistently deliver effective business solutions.

• Follow a consistent and automated way to build, package, and test applications for continuous integration (CI).

• Support the development aspects of all application projects in peer IT portfolios.

• Analyze customer requirements to determine an appropriate solution design considering capabilities, limitations and design trade-offs

Requirements

• A minimum of 3 years' Experience Cloud experience on projects with high user volume (>500 users)

• Minimum 5 year experience with an Experience Cloud project supporting each type of licensing: Partner License, Customer License (Plus and High Volume), Per login and User licenses

• Experience in Community templates

• 3–5 years of experience designing and implementing portal solutions

• Demonstrable ability to communicate the complexities of technical programs.

• Strong analytical and problem-solving skills.

• Deep knowledge of the Salesforce platform including Service Cloud and Community Cloud.

• Solid grasp of content management and database concepts.

• Familiarity with the agile software development.

• Experience with Google Analytics and Google Tag Manager.

• Certified Community Cloud Consultant.

• Certified Salesforce Administrator.

• Certified Salesforce Advanced Administrator a plus.

• Bachelor's degree or equivalent, minimum 9 years of work experience. (If Associates Degree, must have minimum 6 years' work experience)

• Excellent communication and presentation skills