Solution Architect - VA

Solution Architect – EPIC Modules JD:

Responsibilities

• Work closely with Engineering, Product and Business leaders to solve for our most critical capability needs by breaking down impacts to people, process and technology.

• Create comprehensive solution designs and collaborate with impacted teams

• Lead estimation sessions across impacted teams for your solutions

• Assist with creating and validating business cases that determine the value of the proposed solution and ensure that it is right sized for the problem being solved.

• Collaborate closely with Technical Architects and Engineering teams on solution design

• Act as a trusted consultant to business and product leaders to surface improvements to operational efficiencies, product capabilities and complexity reduction.

• Participate as a solution advocate in key roadmap, assessment and priority discussions

• Shape solution architecture processes, standards and deliverables that enable the discipline to grow and remain an integral part of the broader SDLC process.

• Review requirements and design artifact to assure that implementation aligns with the solution and manage variances when needed.

• Evaluate partner and vendor APIs and capabilities for fit and purpose

• Keep current with industry trends, best practices and cutting-edge innovations.

• Build strong relationships with senior leadership to gain insight into the business issues and garner executive sponsorship for a successful implementation of the IT projects.

• Mentor and grow junior members of the team in solution architecture best practices, the company’s business processes and softer skills such as conducting successful solutioning sessions with the business.

Requirements

• Computer Science or equivalent undergraduate degree

• 15+ years of experience in cross-functional architecture and software engineering roles

• 10 years in healthcare.

• 2+ years of working experience implementing Contact center softwares like CXone, Nice Incontact.

• Exposure with development using Spring framework

• Exposure with core Java API development including JavaScript development (jQuery, JSON, EventAPIs)

• Exposure with developing API Apache Camel or other EBA, Microservices development (REST & SOAP)

• Expertise with Cloud infrastructure development

• Strong thought leadership a critical thinking skills

• Excellent, highly polished verbal and written communication skills

• Excellent meeting facilitation and whiteboard collaboration/visualization skills

• Strong Client/Customer facing skills (relationship building, expectation setting and collaboration)

• Strong analytical and problem-solving skills

• Self-starter who can work independently and effectively cross functional team environments, juggle multiple large projects, delegate appropriately and help other team members manage their projects.

• Proficiency in working with high-performing technology teams in a multi-technology enterprise.

• Preferred

• MBA or technical graduate technical degree

• Former experience as a management consultant or B2B/Enterprise solutions consultant or architect

• Experience in building technology architecture processes and standards

• Expertise in Business Process Management