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About the role
Role Overview
We are looking for a Senior QA Analyst with strong experience in Order Management Systems, preferably Fluent Commerce OMS The role involves ensuring high-quality delivery across complex eCommerce and supply chain workflows through functional, integration, and API testing.
Key Responsibilities ● Ensure adherence to QA standards, testing methodologies, and best practices across the QA team ● Participate in and lead requirement analysis sessions to clearly understand business and technical objectives ● Design, create, and execute comprehensive test cases based on user stories and acceptance criteria ● Validate end-to-end OMS workflows including order capture, orchestration, fulfillment, and returns ● Perform functional, regression, and integration testing across OMS and connected systems ● Collaborate with developers, business analysts, and stakeholders to identify, log, and track defects to closure ● Conduct API testing using tools like Postman to validate integrations between OMS and external systems ● Support UAT cycles, defect triage, and release validation ● Contribute to test planning, estimation, and QA reporting ● Mentor junior QA team members and drive quality ownership within the team
Required Skills & Experience ● 2–8 years of experience in Quality Assurance with strong functional testing expertise ● Hands-on experience with OMS platforms such as Fluent Commerce OMS ● Strong understanding of eCommerce and supply chain workflows (Order lifecycle, Inventory, Fulfillment, Returns) ● Experience in API testing (REST/JSON) using tools like Postman
● Familiarity with test management and defect tracking tools (JIRA, Xray, Azure DevOps, etc.) ● Ability to create detailed test scenarios, test cases, and test data ● Strong analytical and problem-solving skills ● Excellent communication and stakeholder management skills
Good to Have ● Experience with test automation tools (Cypress, Playwright, Selenium, or Robot Framework) ● Exposure to performance or accessibility testing ● Knowledge of CI/CD pipelines and Agile/Scrum methodologies ● Experience working in distributed/global teams
Key Competencies ● Quality ownership and attention to detail ● Ability to work in fast-paced, client-facing environments ● Strong collaboration and leadership mindset ● Proactive risk identification and mitigation
Education ● Bachelor’s degree in Engineering, Computer Science, or related field
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