Software Engineer

As a Fluent Commerce Team Lead at Pivotree, your role will involve driving the design, implementation, and support of enterprise-scale Order Management System (OMS) solutions using Fluent Commerce. You will be responsible for collaborating closely with client stakeholders, solution architects, developers, and integration teams to deliver scalable, high-performance, and resilient OMS solutions that support complex omnichannel business models. Key Responsibilities: - Lead end-to-end implementation and support of Fluent Commerce OMS solutions - Design scalable, API-driven, and event-based OMS architectures - Define solution blueprints aligned with retail and eCommerce best practices - Review solution designs, configurations, custom extensions, and integration patterns - Ensure adherence to performance, security, scalability, and reliability standards - Lead, mentor, and manage a team of OMS developers and integration engineers - Provide hands-on technical guidance, architecture support, and code reviews - Ensure quality through design validation, testing governance, and release readiness - Drive Agile delivery practices, sprint planning, and execution - Oversee integrations with enterprise and commerce systems including: Payment gateways (PayPal, Adyen, Stripe), ERP systems (SAP, Oracle, etc.), Warehouse Management Systems (WMS), eCommerce platforms (Salesforce Commerce Cloud, Shopify, Magento), CRM and loyalty platforms - Work extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures - Ensure seamless, reliable data flow between OMS and downstream/upstream systems - Translate complex business requirements into robust technical designs - Conduct technical and solution workshops with client stakeholders - Provide production support guidance, incident triage, and root cause analysis - Support pre-sales activities including solutioning, estimations, and RFP responses Required Skills & Experience: - 8+ years of overall IT experience with enterprise systems - 3+ years of hands-on experience with Fluent Commerce OMS - Strong understanding of order lifecycle management and distributed order management (DOM) - Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration - Strong experience with REST APIs, JSON, webhooks, and asynchronous integrations - Excellent debugging, troubleshooting, and root cause analysis skills - Hands-on experience working in Agile / Scrum delivery models - Strong communication skills and ability to work with technical and non-technical stakeholders Pivotree is committed to creating an inclusive and accessible workplace, celebrating diversity as an equal opportunity employer. As a Fluent Commerce Team Lead at Pivotree, your role will involve driving the design, implementation, and support of enterprise-scale Order Management System (OMS) solutions using Fluent Commerce. You will be responsible for collaborating closely with client stakeholders, solution architects, developers, and integration teams to deliver scalable, high-performance, and resilient OMS solutions that support complex omnichannel business models. Key Responsibilities: - Lead end-to-end implementation and support of Fluent Commerce OMS solutions - Design scalable, API-driven, and event-based OMS architectures - Define solution blueprints aligned with retail and eCommerce best practices - Review solution designs, configurations, custom extensions, and integration patterns - Ensure adherence to performance, security, scalability, and reliability standards - Lead, mentor, and manage a team of OMS developers and integration engineers - Provide hands-on technical guidance, architecture support, and code reviews - Ensure quality through design validation, testing governance, and release readiness - Drive Agile delivery practices, sprint planning, and execution - Oversee integrations with enterprise and commerce systems including: Payment gateways (PayPal, Adyen, Stripe), ERP systems (SAP, Oracle, etc.), Warehouse Management Systems (WMS), eCommerce platforms (Salesforce Commerce Cloud, Shopify, Magento), CRM and loyalty platforms - Work extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures - Ensure seamless, reliable data flow between OMS and downstream/upstream systems - Translate complex business requirements into robust technical designs - Conduct technical and solution workshops with client stakeholders - Provide production support guidance, incident triage, and root cause analysis - Support pre-sales activities including solutioning, estimations, and RFP responses Required Skills & Experience: - 8+ years of overall IT experience with enterprise systems - 3+ years of hands-on experience with Fluent Commerce OMS - Strong understanding of order lifecycle management and distributed order management (DOM) - Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration - Strong experience with REST APIs, JSON,