SharePoint Migration Specialist

This SharePoint Migration Specialist provide migration related support demand to the remediation of legacy content and workflows, and ensure content administrators receive timely, hands-on assistance throughout a complex large scale migration project focusing workflow remediation, modern SharePoint solutions, navigation management, as well as hands on assistance on ticket management, communications, triage, and user support as needed.

Assisting CAs and CMs with building modern alternatives for classic web parts, page layouts, and custom solutions

Supporting the creation and formatting of JSON list and column formatting as well as modern lists and libraries

Managing and validating hub site navigation links, cross site navigation updates, and link remediation activities

Providing white glove support to content administrators rebuilding sites, pages, forms, workflows, and business processes from scratch

Managing the influx of migration related help desk tickets, email inquiries, Teams chats and calls, and office hours and support sessions

Serving as the first point of contact for content administrators during migration activities

Troubleshooting common migration issues and escalating complex items to the project team

Leveraging CA/CM Bootcamp materials, FAQs, migration aids, and reference guides to deliver consistent resolutions

Assisting content administrators with rebuilding legacy workflows using Power Automate, Microsoft Forms, and SharePoint Lists