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credit cards · digital banking

Product Manager Middle+/Senior [Collection]

MexicoPosted 3 months ago
ProductSenior
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Opens the source posting on careers.bancoplata.mx

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About the role

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We are looking for a Product Manager to lead the development and scaling of automated legal collections processes.

This role sits at the intersection of product, legal, data, and operations and focuses on building a high-impact product that directly drives recovery, cost efficiency, and scalability of legal operations.

You will own a critical product area end-to-end — from defining the vision and strategy to delivering measurable business outcomes across the full legal collections lifecycle.

Challenges that await you:

• Own the product direction and roadmap for legal collections automation

• Translate business and legal strategy into scalable product solutions

• Design and launch end-to-end automated workflows across the legal lifecycle (case selection, document generation, filing, status tracking)

• Drive improvements in key business metrics such as recovery rate, cost per case, and time-to-resolution

• Build and iterate on decisioning logic using data, segmentation, and scoring models

• Define success metrics and lead experimentation (A/B testing) to optimize performance

• Work closely with Legal, Collections, Data Science, Engineering, and Operations to deliver solutions end-to-end

• Own integrations with external partners (law firms, courts, vendors)

• Ensure scalability and compliance of all product decisions

What makes you a great fit:

• 4+ years of experience in Product Management

• Experience owning a product area or key product initiatives end-to-end

• Strong analytical mindset and ability to work with data to drive decisions

• Experience building or improving workflow-based or operational products

• Ability to translate complex business processes into product solutions

• Experience working closely with engineering teams and understanding technical constraints

• Strong stakeholder management and ability to drive alignment across functions

• Experience working with product metrics and running experiments

• B2 or higher English level for effective communication with an international team

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions

• Honest Feedback: valuing open, transparent communication

• Supportive Team: a strong, collaborative community

• Celebrating Achievements: recognizing our wins together

• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs — Mexico — with assistance for the employee and their family

• Flexible work from our office

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave

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