Servicenow Administrator Bengaluru (India)

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working workplace. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. JOB SUMMARY: ESSENTIAL DUTIES & RESPONSIBILITIES: Work directly with end-users to resolve support issues and fulfill requests and enhancements within ServiceNow.- Support, administration, and maintenance include but are limited to the following responsibilities: User/Group/Role Management, List/Form Updates, Catalog Items/Service Portal, Workflows, Creating Tables and Fields, and Orchestration, Integrations, and Custom Apps- Author and maintain internal technical and process documentation related to the Design, develop and implement recent configurations and customizations for ServiceNow.- Partner with the technology and business stakeholders to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes; with little to no guidance/supervision, work independently.- Provide support to end-users by creating documentation, guided tours/Help screens (where needed), training users on new functionality, and presenting updates to end-users.- Advise and guide on how to get the most out of the product and learn about the latest product Provide on-call support as required. SKILLS AND KNOWLEDGE: Required- 3+ years of overall ServiceNow administration experience, including development, design, and implementation- Bachelors degree in computer science, Information Systems, or Computer Engineering; or associate degree and equivalent work experience- Prior ServiceNow technical knowledge and high-level platform architecture understanding.- A strong understanding of ServiceNow functionality and how ITIL processes can be implemented in ServiceNow.- Solid verbal and written commu .