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Job Description Support Engineer Position: Support Engineer Employment Type: Full-Time Experience: 2+ Years Salary: 15,000 to 20,000 per month Job Summary We are looking for a proactive and technically skilled Support Engineer to provide technical support, troubleshoot hardware and software issues, and ensure the smooth functioning of IT systems. The ideal candidate should have excellent problem-solving skills and be able to deliver timely support to end users. Key Responsibilities Install, configure, and troubleshoot Windows operating systems, including fresh installation and system configuration. Provide technical support for desktops, laptops, printers, scanners, and other IT peripherals. Troubleshoot hardware, software, and operating system issues. Diagnose and resolve network connectivity issues with a basic understanding of LAN/WAN networking. Perform LAN cable crimping and basic network setup when required. Install and configure software applications, including VPN clients and other business applications. Configure and troubleshoot email clients, Microsoft Office, and other productivity tools. Respond to user queries and resolve technical issues within defined timelines. Perform routine system maintenance, updates, and data backups. Coordinate with vendors for hardware repairs, warranty claims, and replacements. Maintain IT asset records, documentation, and service logs. Ensure the smooth functioning and security of office IT systems and infrastructure. Requirements Minimum 2+ years of experience in IT Support or a similar role. Strong knowledge of Windows installation, configuration, and troubleshooting . Good understanding of computer hardware, peripherals, and operating systems . Basic networking knowledge, including network troubleshooting and LAN cable crimping . Experience in installing and configuring VPNs and other software applications. Working knowledge of Microsoft Office and email configuration. Strong troubleshooting, analytical, and problem-solving skills. Good communication and interpersonal skills. Ability to work independently and as part of a team. Preferred Qualifications Diploma/Bachelor's degree in Computer Science, Information Technology, or a related field. Location: Ashram Road, Ahmedabad Please send your resume on hr@pravinratilal.com or you may directly contact on 07966302774.