IT Operations Specialist

Position Overview We are seeking a detail-oriented, tech-savvy, and motivated IT Operations Specialist to join our growing team This entry-level role is perfect for someone looking to kickstart their career in IT operations while keeping our business running smoothly behind the scenes In this role, you will split your time between foundational IT support (monitoring systems, basic troubleshooting, and user setup) and critical data entry operations (maintaining databases, logging technical inventory, and ensuring data accuracy) The ideal candidate has a passion for technology, an eagle eye for detail Key Responsibilities IT Systems Operations System Monitoring: Assist in monitoring performance, health, and data quality User Support Provisioning: Help set up new hire workstations, configure accounts (Google Workspace, Microsoft 365, etc), and troubleshoot basic hardware/software issues Asset Management: Track, log, and manage company IT inventory (laptops, monitors, licenses) Documentation: Maintain clear logs of IT support tickets, resolutions, and system updates Data Entry Administration Data Maintenance: Input, update, and maintain accurate records in our company databases Quality Assurance: Cross-reference and verify technical data for accuracy, identifying and correcting discrepancies Reporting: Help compile and format routine operational and data reports for management File Organization: Organize and digitize physical records, ensuring digital filing systems are structured logically Qualifications Skills Education: Software Engineer Technical Literacy: Excel, Google Sheets, Servicenow usage Data Accuracy: Experience with data entry tools or databases is a plus Problem-Solving: A logical approach to troubleshooting simple hardware and software glitches Communication: Good written and verbal communication skills for collaborating with team members and assisting internal users Adaptability: Ability to balance routine, repetitive tasks (like data entry) with dynamic, unexpected technical tasks This job requires an awareness of potential compliance risks and a commitment to act with integrity, as the foundation for the organization's success and sustainable growth Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.