Engineer, Lab Support

You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security Emerging solutions. Duties and Responsibilities include: Patch Windows Linux Operating Systems Set up Remote Access for Users Run system software upgrades on various infrastructure solutions, including (but not limited to) Modern Networking, Modern Platforms, and CyberSecurity Troubleshoot operational issues and work with Vendor support when needed to resolve problems Document the lab environment, including system designs and visual diagrams Learn as many lab systems as possible and take on more complex tasks, eventually capacity and performance for the environment. Assist in planning and implementation of upgrades The ability to work both individually and in a team environment in a highly collaborative manner, utilizing excellent interpersonal skills. Produce and maintain design, installation, and configuration documentation for supported systems. Manage user account creation and termination Interact with internal and external customers Required Skills: The candidate must have skills in one or more of the following areas: 4 - 5 years of IT experience with system administration or lab buildouts Experience with Networking products, including Cisco, Juniper, Aruba and Arista Experience with supporting and troubleshooting issues in a lab network Experience with documenting and editing processes and procedures Experience with Linux or Windows system administration Shift time: Expected to cover USA Eastern Standard time zone