Inbound Call Center Representative

We are looking for a dedicated and customer-focused Technical Support Executive to handle inbound calls from candidates appearing for online examinations. The primary responsibility is to assist candidates with technical issues before and during their exams, ensuring a smooth and uninterrupted examination experience. Required Skills Excellent verbal communication skills in English.Ability to communicate clearly and patiently with candidates.Basic knowledge of computers, operating systems, browsers, and internet troubleshooting.Strong problem-solving and analytical skills.Ability to work under pressure during live examination support.Good typing and documentation skills.Willingness to work in rotational shifts, including weekends if required.Eligibility Any Graduate or Undergraduate.Freshers are welcome to apply.Prior experience in a customer support, help desk, or technical support role is an added advantage.Basic understanding of online examination platforms is preferred.Preferred Qualifications Strong customer service attitude.Ability to multitask and manage multiple calls efficiently.Positive attitude with excellent interpersonal skills.Compensation: 10,000.00 - 15,000.00 per month Benefits: Flexible scheduleWork Location: In person .