Inbound Call Center Representative (India)

We are looking for a dedicated and customer-focused Technical Support Executive to handle inbound calls from candidates appearing for online examinations. The primary responsibility is to assist candidates with technical issues before and during their exams, ensuring a smooth and uninterrupted examination experience. Required Skills - Excellent verbal communication skills in English. - Ability to communicate clearly and patiently with candidates. - Basic knowledge of computers, operating systems, browsers, and internet troubleshooting. - Strong problem-solving and analytical skills. - Ability to work under pressure during live examination support. - Good typing and documentation skills. - Willingness to work in rotational shifts, including weekends if required. Eligibility - Any Graduate or Undergraduate. - Freshers are welcome to apply. - Prior experience in a customer support, help desk, or technical support role is an added advantage. - Basic understanding of online examination platforms is preferred. Preferred Qualifications - Strong customer service attitude. - Ability to multitask and manage multiple calls efficiently. - Positive attitude with excellent interpersonal skills. Compensation: 10,000.00 - 15,000.00 per month Advantages: - Flexible schedule Work Location: In person .