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About the role
We are looking for a highly skilled and experienced Technical Support Executive to join our team at ProCS Technology Private Limited. The ideal candidate will have excellent technical skills and the ability to provide top-notch support to our customers. Roles and Responsibility Provide timely and effective technical support to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues efficiently. Collaborate with internal teams to identify and implement solutions for customer requests and problems. Develop and maintain comprehensive knowledge of our products and services. Create and maintain technical documentation and knowledge base articles. Participate in training and development programs to enhance technical skills and knowledge. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
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