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About the role
Procter & Gamble is hiring for the role of Operations Manager - IT! Responsibilities of the Candidate: Resolve complex problems related to IT infrastructure and improve procedures for efficient operations. Leverage software development and open-source solutions to automate provisioning of services, monitoring, and corrections. Embrace agile methodologies to ensure quick resolution of IT issues. Craft and document procedures for Level 1 Incident Resolutions and provide self-service capabilities to Application Teams and customers. Collaborate with other teams such as Application and Infrastructure and Platform Service Providers during the triage and resolution of incidents. Requirements: Btech / Mba A minimum of one role with diverse experiences in IT operations is required. Demonstrated depth of applied IT skills on one IT job profile. Experience in teamwork while demonstrating cultural awareness and a willingness to share insights. Ability to define and lead the work necessary to shape team dynamics, organizational culture, or IT practices.
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