Source description
About the role
Overview
An RHPAM OpenShift Support Engineer is responsible for deploying, maintaining, troubleshooting, and optimizing Red Hat Process Automation Manager (RHPAM) applications running on OpenShift (Kubernetes platform). This role sits at the intersection of: Middleware (RHPAM / KIE Server / Business Central) Container platforms (OpenShift / Kubernetes) DevOps practices Enterprise workflow automation (BPM, DMN, Rules Engine)
Responsibilities
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A. Platform Support (Primary Function) Monitor RHPAM applications on OpenShift Ensure: High availability Performance stability
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Perform: Health checks Capacity planning
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馃敼 B. Deployment & Configuration Deploy RHPAM components: KIE Server Business Central
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Configure: OpenShift templates / Operators Environment variables Secrets and ConfigMaps
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馃敼 C. Troubleshooting & Incident Management Diagnose: Pod crashes / restarts Memory/CPU issues Integration failures
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Analyze: Application logs OpenShift events
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Resolve: Deployment failures Process execution errors
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馃敼 D. CI/CD & Release Support Support build/deploy pipelines Automate: Application deployments Rollbacks
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Validate releases across environments
Requirements
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Strong understanding of: Business Process Management Decision Models (DMN) Drools Rules Engine
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Hands-on with: KIE Server Business Central
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Knowledge of: Case management Process deployment and monitoring
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馃數 OpenShift / Kubernetes Experience with: Pods, Deployments, StatefulSets Routes, Services, Ingress ConfigMaps, Secrets
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