Source description
About the role
Role & responsibilities Printer installation, configuration, maintenance & asset management • Troubleshooting printing, scanning, connectivity & hardware issues • Consumables inventory management (toner, drums, fusers, etc.) • Vendor coordination, quotations, PO creation & SLA follow-up • Ticket management, SLA compliance & VIP user support • Monitoring, reporting, cost optimization & process improvements • ITIL compliance, audits & continuous improvement initiatives
More at Progressive Techserve