ServiceNow BCM Developer

Job Summary –

We are seeking a skilled ServiceNow BCM Developer to design, develop, and implement Business Continuity Management solutions within the ServiceNow platform. The ideal candidate will have hands-on experience with ServiceNow modules, strong scripting capabilities, and a solid understanding of BCM processes, including risk assessment, business impact analysis, and disaster recovery planning.

Years of experience needed –

· 6 to 8 years of experience as Service Now Developer

Responsibilities / Experience –

· Design and develop ServiceNow BCM solutions aligned with organizational continuity requirements. · Configure and customize ServiceNow BCM modules, including Business Impact Analysis (BIA), Risk Assessment, and Continuity Plans. · Collaborate with stakeholders to gather requirements and translate them into technical solutions. · Develop workflows, business rules, UI policies, client scripts, and integrations within ServiceNow. · Maintain and enhance existing BCM implementations to improve efficiency and compliance. · Integrate ServiceNow with third-party systems and tools where required. · Perform unit testing, system testing, and support user acceptance testing (UAT). · Provide ongoing support, troubleshooting, and performance optimization. · Ensure adherence to ITSM best practices and organizational standards. · Document technical designs, configurations, and operational procedures. Qualifications/Required Skills: · Bachelor’s degree in computer science, Information Systems, or a related field. · Experience implementing or supporting ServiceNow BCM or GRC modules. · Strong knowledge of JavaScript, Glide API, and ServiceNow scripting. · Experience with ServiceNow platform features such as Flow Designer, Integration Hub, and REST SOAP APIs. · Familiarity with ITIL processes and frameworks. · Strong problem-solving and analytical skills. · Experience working in Agile Scrum environments. Preferred/Good-to-have skills: · ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS-GRC/BCM). · Experience with Business Continuity Planning (BCP), Disaster Recovery (DR), and risk management frameworks. · Knowledge of compliance standards such as ISO 22301, ISO 27001, or NIST.