Source description
About the role
Deliver Salesforce Solutions for the GTM Organization
Contribute to the end-to-end delivery of Salesforce change requests, from analysis and design through development, testing, and deployment.
Design, develop, and maintain Salesforce customizations across Sales Cloud and GTM-facing applications using Apex, Lightning Web Components (LWC), Flow Builder, and declarative tools.
Partner with the Salesforce Automation Team Lead and Technical Product Manager to understand business requirements, estimate effort, and execute work from the GTM backlog.
Ensure solutions are scalable, secure, maintainable, and aligned with Salesforce governance and platform standards.
Participate in troubleshooting, root-cause analysis, and resolution of complex Salesforce issues.
Support ongoing platform enhancements while balancing business priorities and technical quality.
Contribute to Platform Excellence & Automation
Identify opportunities to improve business processes through automation, configuration enhancements, and self-service capabilities.
Contribute to the continuous improvement of Salesforce delivery processes, intake mechanisms, and operational efficiency.
Support Salesforce platform governance through adherence to coding standards, documentation practices, and deployment processes.
Advocate for reusable components, automation best practices, and scalable platform design.
Participate in code reviews, technical discussions, and platform improvement initiatives.
Collaborate Across Global Teams
Work closely with Salesforce platform teams in India and global stakeholders to deliver business value.
Support the execution of Salesforce initiatives while maintaining alignment with long-term platform strategy and architecture.
Participate in sprint planning, backlog refinement, technical reviews, and delivery ceremonies.
Communicate proactively regarding progress, risks, blockers, and dependencies across multiple time zones.
Build trusted relationships with technical and non-technical stakeholders across the organization.
Support Continuous Learning & Growth
Continuously expand Salesforce platform expertise and stay current with new platform capabilities and best practices.
Learn from senior engineers and platform leaders while contributing to a culture of collaboration and continuous improvement.
Support knowledge sharing and contribute to team documentation and best practices.
Stay informed on emerging Salesforce technologies, automation capabilities, and GTM platform trends.
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