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About the role
Company Description Company Profile : ProVal Technologies is a Orlando, based master managed services provider (MSP). Our forte is managed services and we partner with some of the most successful and innovative IT Service providers to provide them with 24x7 network operations center (NOC) support, and remote infrastructure management across leading technology platforms. The company is driven by our core values (reflected by our name), and provides an excellent learning platform and career path to its employees. A culture driven by excellence in service delivery, continuous innovation, and employee recognition, makes ProVal a great place to call home for professionals. Come and become a part of this experience, to fast-track your way to success www.provaltech.com Job Description Exp: 4+ years Location: Noida Education: Any Technical Graduate The NOC Engineer is responsible for Monitor network and Server alerts using NOC tools (24x7 shift support)Perform L1 troubleshooting for network, firewall, Windows server related incidentsMonitor and manage firewalls, VPNs, and security devicesRespond to alerts related to:Firewall health & trafficNetwork latency, packet loss, outagesSecurity threats and policy violationsPerform basic firewall tasks:Rule validation and implementation (as per SOP)VPN monitoring and basic troubleshootingEscalate unresolved issues to L2/L3 teams with proper documentationFollow incident, problem, and change management processesMaintain accurate ticket updates and shift handover notesEnsure SLA adherence and timely incident resolutionSupport routine checks, backups, and compliance monitoring Qualifications REQUIRED SKILL SET: Basic understanding of TCP/IP, DNS, DHCP, VLANs, Routing & SwitchingKnowledge of LAN/WAN, VPN, NATHands-on exposure to firewalls such as: o Palo Alto o Fortinet o Cisco ASA / Firepower Understanding of: o Firewall rules & policies o IDS/IPS concepts o VPN (Site-to-Site & Remote Access) o Network security fundamentals Additional Information Shift Allowances Overtime Allowance Weekend support Allowance Comp Off Provident Fund Medical Insurance Company Description Company Profile : ProVal Technologies is a Orlando, based master managed services provider (MSP). Our forte is managed services and we partner with some of the most successful and innovative IT Service providers to provide them with 24x7 network operations center (NOC) support, and remote infrastructure management across leading technology platforms. The company is driven by our core values (reflected by our name), and provides an excellent learning platform and career path to its employees. A culture driven by excellence in service delivery, continuous innovation, and employee recognition, makes ProVal a great place to call home for professionals. Come and become a part of this experience, to fast-track your way to success www.provaltech.com Job Description Exp: 4+ years Location: Noida Education: Any Technical Graduate The NOC Engineer is responsible for Monitor network and Server alerts using NOC tools (24x7 shift support)Perform L1 troubleshooting for network, firewall, Windows server related incidentsMonitor and manage firewalls, VPNs, and security devicesRespond to alerts related to:Firewall health & trafficNetwork latency, packet loss, outagesSecurity threats and policy violationsPerform basic firewall tasks:Rule validation and implementation (as per SOP)VPN monitoring and basic troubleshootingEscalate unresolved issues to L2/L3 teams with proper documentationFollow incident, problem, and change management processesMaintain accurate ticket updates and shift handover notesEnsure SLA adherence and timely incident resolutionSupport routine checks, backups, and compliance monitoring Qualifications REQUIRED SKILL SET: Basic understanding of TCP/IP, DNS, DHCP, VLANs, Routing & SwitchingKnowledge of LAN/WAN, VPN, NATHands-on exposure to firewalls such as: o Palo Alto o Fortinet o Cisco ASA / Firepower Understanding of: o Firewall rules & policies o IDS/IPS concepts o VPN (Site-to-Site & Remote Access) o Network security fundamentals Additional Information Shift Allowances Overtime Allowance Weekend support Allowance Comp Off Provident Fund Medical Insurance
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