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About the role
Job Description Exp: 4+ years Location: Noida Education: Any Technical Graduate The NOC Engineer is responsible for Monitor network and Server alerts using NOC tools (24x7 shift support) Perform L1 troubleshooting for network, firewall, Windows server related incidents Monitor and manage firewalls, VPNs, and security devices Respond to alerts related to: - Firewall health & traffic - Network latency, packet loss, outages - Security threats and policy violations Perform basic firewall tasks: - Rule validation and implementation (as per SOP) - VPN monitoring and basic troubleshooting Escalate unresolved issues to L2/L3 teams with proper documentation Follow incident, problem, and change management processes Maintain accurate ticket updates and shift handover notes Ensure SLA adherence and timely incident resolution Support routine checks, backups, and compliance monitoringQualifications REQUIRED SKILL SET: Basic understanding of TCP/IP, DNS, DHCP, VLANs, Routing & Switching Knowledge of LAN/WAN, VPN, NAT Hands-on exposure to firewalls such as: o Palo Alto o Fortinet o Cisco ASA / Firepower Understanding of: o Firewall rules & policies o IDS/IPS concepts o VPN (Site-to-Site & Remote Access) o Network security fundamentals
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