Associate - D365 Retail Functional -Ms Dynamics- Advisory

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC s value proposition of strategy led and technology enabled , by aligning our Consulting Solutions industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. Responsibilities Retail Consultant : D365 Finance & Operations : Work as a Functional Consultant for MS Dynamics finance & operation module Conduct requirement gathering Drive adoption of best practices in respective processes To be process blueprinting and FRD creation Solution design preparation Create functional design document for the custom solution i.e. functionality, report, interface, enhancements, workflow, notifications, DIXF etc Ensure configuration and development as per customer requirements Conducting UAT & training for respective processes Ensure Change management / training is completed i.e., resource readiness, business documentation updated (SOPs), etc. Create acceptance test plans & criteria along with the test data sets Conduct user acceptance testing Perform migration / upload of master data and open balances Conduct end user training Work closely with the client team under supervision of PwC project manager and monitor the daily issues on regular basis Work closely with L1 support team to identify the pain areas and provide solution / workaround Perform RCA of recurring issues and provide fix for the same Coordinate with the client if any change in the process, document the same, initiate the change management, effort estimation etc Participate in daily/weekly/monthly meeting to discuss support issues, resolutions and reporting Resolve any reported issues as agreed SLA Work on change requests assigned by the team lead Support development of proposals and statement of work to include drafting estimation of efforts *Mandatory skill sets D365 Retail Functional *Preferred skill sets D365 Retail Functional *Year of experience required 2-4 Yrs experience *Educational Qualification BE/BTech/MBA/MCA