IN_Senior Associate_SRE _GCC

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. About the Role We are looking for a Site Reliability Engineer (SRE) to join our Global Capability Center (GCC) team and support highly scalable, global platforms. The SRE will be responsible for system reliability, availability, performance, and operational excellence across production environments. This is a hands-on role requiring strong experience in cloud infrastructure, automation, production support, and incident management, working closely with global engineering and product teams. Responsibilities Ensure high availability and reliability of large-scale, business-critical systems Monitor, troubleshoot, and resolve production incidents; participate in on-call rotations Define and track SLIs, SLOs, and error budgets Perform root cause analysis (RCA) and drive preventive actions Build and maintain automation, scripts, and runbooks to reduce operational toil Support and optimize cloud environments (Azure/AWS/GCP) Work with containers and orchestration platforms (Docker, Kubernetes) Improve system resilience through capacity planning, performance tuning, and failover testing Collaborate with global engineering, platform, and security teams Required Skills Qualifications 5+ years of experience in SRE, DevOps, Production Engineering, or similar roles Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. About the Role We are looking for a Site Reliability Engineer (SRE) to join our Global Capability Center (GCC) team and support highly scalable, global platforms. The SRE will be responsible for system reliability, availability, performance, and operational excellence across production environments. This is a hands-on role requiring strong experience in cloud infrastructure, automation, production support, and incident management, working closely with global engineering and product teams. Responsibilities Ensure high availability and reliability of large-scale, business-critical systems Monitor, troubleshoot, and resolve production incidents; participate in on-call rotations Define and track SLIs, SLOs, and error budgets Perform root cause analysis (RCA) and drive preventive actions Build and maintain automation, scripts, and runbooks to reduce operational toil Support and optimize cloud environments (Azure/AWS/GCP) Work with containers and orchestration platforms (Docker, Kubernetes) Improve system resilience through capacity planning, performance tuning, and failover testing Collaborate with global engineering, platform, and security teams Required Skills Qualifications 5+ years of experience in SRE, DevOps, Production Engineering, or similar roles