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Line of Service Advisory Industry Sector Not Applicable Specialism Operations Management Level Senior Associate Summary At PwC our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients They play a crucial role in transforming raw data into actionable insights enabling informed decision-making and driving business growth Those in intelligent automation at PwC will focus on conducting process mining designing next generation small- and large-scale automation solutions and implementing intelligent process automation robotic process automation and digital workflow solutions to help clients achieve operational efficiencies and reduce costs Why PWC At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities This purpose-led and values-driven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life Together we grow learn care collaborate and create a future of infinite experiences for each other Learn more At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth To enable this we have zero tolerance for any discrimination and harassment based on the above considerations Summary We re hiring a hands-on Test Automation Engineer who understands modern automated testing across UI API back-end performance security and critically - testing of LLM-driven agentic automations and conversational agents This person will build run and own automated test suites end-to-end validate agent behaviors and work with product engineering teams to maintain high quality in increasingly agent-enabled systems Responsibilities Design develop and maintain automated test suites for UI API backend systems and conversational agents LLM-based agents Create and own JMeter scripts for performance load stress and endurance testing analyse results and recommend tuning Test and validate agentic workflows multi-step agent conversations orchestration between agents failure modes recovery and escalation flows Validate conversational AI chatbots using frameworks tools such as Botium Dialogflow TestMyBot or equivalents intent recognition slot-filling conversation flows fallback handling and NLU accuracy Perform UI UX validation visual consistency navigation flows accessibility checks and cross-browser device behaviour use BrowserStack Katalon or similar Build and maintain regression suites Selenium Katalon Playwright Develop automated API test suites Postman REST-assured custom scripts and validate API SLAs response correctness and performance Integrate tests with CI CD Jenkins GitLab Azure DevOps and produce actionable dashboards and test reports Triage defects collaborate with devs product on fixes and re-run automated pipelines to validate fixes Drive continuous improvement enhance automation coverage introduce best practices for testing agentic systems and document test strategy Mandatory skill sets 2-7 years of experience in software testing with strong automation exposure Proven hands-on experience with Apache JMeter for performance load testing Solid experience building functional automation using Selenium Katalon or equivalent frameworks Experience testing conversational agents chatbots voice bots using tools like Botium Dialogflow TestMyBot or similar Familiarity with LLM agent testing concepts prompt capability testing hallucination detection safety checks conversation drift and chain-of-thought evaluation Comfortable writing code scripts in Java Python JavaScript Groovy for automation tasks Experience integrating tests with CI CD pipelines and generating meaningful dashboards reports Preferred skill sets Familiarity with LLM agent testing concepts prompt capability testing hallucination detection safety checks conversation drift and chain-of-thought evaluation Years of experience required 2 to 7 years Education qualification Graduate Engineer or Management Graduate Education if blank degree and or field of study not specified Degrees Field of Study required MBA Master of Business Administration Bachelor of Engineering Degrees Field of Study preferred Certifications if blank certifications not specified Required Skills Test Automation Optional Skills Accepting Feedback Accepting Feedback Active Listening Agile Methodology Analytical Thinking Line o
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