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About the role
At PwC, as a Manager in managed services, you will focus on providing outsourced solutions and supporting clients across various functions. Your role involves streamlining operations, reducing costs, and improving efficiency by managing key processes and functions on behalf of organisations. Utilizing your skills in project management, technology, and process optimization, you will deliver high-quality services to clients. Your responsibilities will include: - Transitioning and running services - Managing delivery teams, programmes, commercials, performance, and delivery risk - Leading continuous improvement and optimization of managed services process, tools, and services As a leader, you will motivate, develop, and inspire team members to deliver quality work. You will coach team members, leverage their unique strengths, and manage performance to meet client expectations. By identifying opportunities that contribute to the firm's success and leading with integrity and authenticity, you play a crucial role in articulating the firm's purpose and values effectively. Embracing technology and innovation, you enhance service delivery and encourage others to do the same. To excel in this role, you should possess the following skills, knowledge, and experiences: - Analyzing and identifying linkages and interactions within a system - Taking ownership of projects from planning to completion - Collaborating with team leadership to ensure quality, timelines, and deliverables - Developing skills beyond your comfort zone and mentoring others - Addressing conflicts or issues and upholding professional and technical standards Qualifications required for this role: - MBA (Master of Business Administration) - Bachelor's Degree Desired Skills: - Solutions Design Optional Skills: - Accepting Feedback - Active Listening - Analytical Thinking - Automation - Budgetary Management - Business Process Improvement - Coaching and Feedback - Communication - Continuous Process Improvement - Creativity - Digital Transformation - Embracing Change - Empathy - Inclusion - And more The job posting end date is June 5, 2026. At PwC, as a Manager in managed services, you will focus on providing outsourced solutions and supporting clients across various functions. Your role involves streamlining operations, reducing costs, and improving efficiency by managing key processes and functions on behalf of organisations. Utilizing your skills in project management, technology, and process optimization, you will deliver high-quality services to clients. Your responsibilities will include: - Transitioning and running services - Managing delivery teams, programmes, commercials, performance, and delivery risk - Leading continuous improvement and optimization of managed services process, tools, and services As a leader, you will motivate, develop, and inspire team members to deliver quality work. You will coach team members, leverage their unique strengths, and manage performance to meet client expectations. By identifying opportunities that contribute to the firm's success and leading with integrity and authenticity, you play a crucial role in articulating the firm's purpose and values effectively. Embracing technology and innovation, you enhance service delivery and encourage others to do the same. To excel in this role, you should possess the following skills, knowledge, and experiences: - Analyzing and identifying linkages and interactions within a system - Taking ownership of projects from planning to completion - Collaborating with team leadership to ensure quality, timelines, and deliverables - Developing skills beyond your comfort zone and mentoring others - Addressing conflicts or issues and upholding professional and technical standards Qualifications required for this role: - MBA (Master of Business Administration) - Bachelor's Degree Desired Skills: - Solutions Design Optional Skills: - Accepting Feedback - Active Listening - Analytical Thinking - Automation - Budgetary Management - Business Process Improvement - Coaching and Feedback - Communication - Continuous Process Improvement - Creativity - Digital Transformation - Embracing Change - Empathy - Inclusion - And more The job posting end date is June 5, 2026.
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