Software Engineer, Intern

PYLON — THE AGENTIC SUPPORT PLATFORM PURPOSE-BUILT FOR B2B.

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

What You'll DO

• Build features so our customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI

• Build prototypes, work independently, iterate quickly, and ship fast

• Have high autonomy, own things end to end, and project manage your own work

• Work with PMs, designers, and other engineers in a highly collaborative, non-waterfall way

• Collaborate with a strong technical team of senior engineers from places like Samsara, Affinity, Airbnb, and Meta

What We’re Looking FOR

• You are pursuing a bachelor’s or master’s degree in computer science, engineering, or another related field and are graduating between December 2026 and Summer 2028.

• You have a growth mindset, want to constantly improve, and want to receive feedback

• You're in SF or you're willing to relocate (the internship will take place in Summer 2027)

• (Bonus) You have relevant internship experience or side projects building product features and a demonstration of strong full-stack fundamentals

• (Bonus) You have interned at high-growth startups and can navigate ambiguous environments.

• (Bonus) You highly leverage AI for software development and can juggle multiple workstreams at the same time.

• (Bonus) You have experience with our tech stack (React, Golang, GraphQL, and AWS).

• OUR PERKS

• 🚆 Commuter benefits

• 🌱 Parental leave

• 🏝️ 14 company holidays + unlimited PTO

• 🗺️ Annual offsite

• 🍽 Lunch, dinner, and snacks at the office

• 🏋️ Fitness stipend

• MORE ABOUT PYLON

• Funding: Series B led by a16z and BCV ($51M total raised)

• Founders: Advith Chelikani https://www.linkedin.com/in/advith/, Robert Eng https://www.linkedin.com/in/robert-eng/, and Marty Kausas https://www.linkedin.com/in/martykausas

• Team: Currently 100+ and growing!