Padmi

End User Support Analyst

United StatesPosted 2 months ago
IT supportUnspecified
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Immediate need for a talented End User Support Analyst with experience in the Telecom Industry . This is a 12+ Months contract opportunity with long-term potential and is located in Bedminster, NJ. Please review the job description below.

Job ID: 20-08564

Key Responsibilities: Responding to trouble tickets Deploying laptops & desktops Organizing inventory and maintaining IT Lab Troubleshooting Lab & office equipment Working closely with developers from multiple teams, QA and other engineers, while taking direction from product and team management Provide 24x7 production support as needed for critical releases and product launches. Key Requirements and Technology Experience: Bachelor’s degree with 1 or more years of work experience. Experience with software and cloud tools such as: Azure AD, Office 365, Share Point Experience with the Atlassian suite of collaboration tools (JIRA, Confluence). Experience with multiple server operating systems including Linux (all distros), ., Windows Server Knowledge and experience with AWS services, S3 Experience and comfort working in Agile work environments. Demonstrated ability to write clear, structured documentation, and effectively communicate with developers, external contacts, and leadership. Experience at working at high profile tradeshows and events Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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