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About the role
- 36 years of experience in Middleware/Application/Production Support. - Hands-on experience with at least 2 or more middleware technologies: - IBM WebSphere Application Server (WAS) - IBM MQ (MQSeries) - IBM API Connect - IBM DataPower - IBM Event Streams (Kafka) - Oracle WebLogic - Oracle Service Bus (OSB) - Strong experience in Incident Management, Monitoring, and Troubleshooting within production environments. - Experience with monitoring tools such as Splunk, Dynatrace, Datadog, IBM Tivoli, or similar. - Knowledge of OpenShift, Kubernetes, Docker, and containerized applications. - Good understanding of Linux/Unix administration, log analysis, and process management. - Experience with ITSM tools such as ServiceNow, Jira, or BMC Remedy. - Understanding of TCP/IP, HTTP/HTTPS, SSL/TLS, and middleware networking concepts. - Ability to analyze application logs, Java stack traces, thread dumps, and heap dumps. - Familiarity with ITIL processes (Incident, Change, and Problem Management). - Willingness to work in a 24x7 rotational support workplace. - 36 years of experience in Middleware/Application/Production Support. - Hands-on experience with at least 2 or more middleware technologies: - IBM WebSphere Application Server (WAS) - IBM MQ (MQSeries) - IBM API Connect - IBM DataPower - IBM Event Streams (Kafka) - Oracle WebLogic - Oracle Service Bus (OSB) - Strong experience in Incident Management, Monitoring, and Troubleshooting within production environments. - Experience with monitoring tools such as Splunk, Dynatrace, Datadog, IBM Tivoli, or similar. - Knowledge of OpenShift, Kubernetes, Docker, and containerized applications. - Good understanding of Linux/Unix administration, log analysis, and process management. - Experience with ITSM tools such as ServiceNow, Jira, or BMC Remedy. - Understanding of TCP/IP, HTTP/HTTPS, SSL/TLS, and middleware networking concepts. - Ability to analyze application logs, Java stack traces, thread dumps, and heap dumps. - Familiarity with ITIL processes (Incident, Change, and Problem Management). - Willingness to work in a 24x7 rotational support workplace.
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