Source description
About the role
Job Title: Help Desk / Customer Support Executive Job Experience: 0-1 years Job Location: Lucknow (onsite)(day shift) Job Summary: We are looking for enthusiastic freshers to join our customer support team. The role involves handling customer queries, providing timely resolutions, and ensuring a positive customer experience. Key Responsibilities: - Troubleshoot basic issues and provide solutions - Escalate complex problems to relevant teams - Maintain records of customer interactions - Ensure customer satisfaction and follow-ups Requirements: - Graduate in Btech / in any discipline - Positive communication and interpersonal skills - Basic computer knowledge - Willingness to learn and adapt Compensation: 10,000.00 - 15,000.00 per month Work Location: In person .