Customer Engineer- Staff

Role Overview: As a Staff Engineer in the Customer Engineering team at Qualcomm WIN, you will be responsible for providing support to Qualcomm customers using Wifi6/Wifi7 Access Points/WLAN chipsets. Your primary tasks will involve end-to-end debugging and log analysis of issues on various WLAN SoCs/chipsets, covering aspects such as AP bring up, management and data path procedures, advanced WLAN features, functional, performance and stability issues, troubleshooting networking and offload protocols, as well as software and hardware issues. You will collaborate with global teams, work closely with Customers, Software Development, and Connectivity System Test teams worldwide to analyze, debug, resolve, and propagate fixes for the product. Key Responsibilities: - Perform end-to-end debugging and log analysis of issues on WLAN SoCs/chipsets - Collaborate with global teams and work closely with Customers, Software Development, and Connectivity System Test teams worldwide - Analyze, debug, resolve, and propagate fixes for the product - Troubleshoot various networking and offload protocols, software, and hardware issues - Support AP bring up, management, and data path procedures - Work on advanced WLAN features, functional, performance, and stability issues Qualifications Required: - Bachelor's degree in Engineering, Information Systems, Computer Science, or related field with 4+ years of Software Engineering or related work experience, OR Master's degree with 3+ years of experience, OR PhD with 2+ years of experience - 2+ years of work experience with programming languages such as C, C++, Java, Python, etc. - At least 9+ years of relevant hands-on debugging experience in WLAN/Linux driver/firmware development with customer interaction - Experience in WLAN driver development is an added advantage - Strong skills in C/C++ programming and debug - Proficiency in software development and System Architecture on ARM based Linux platforms - Familiarity with software version control systems such as GIT, Perforce, etc. - Excellent communication skills (Note: The additional details of the company were not provided in the Job Description) Role Overview: As a Staff Engineer in the Customer Engineering team at Qualcomm WIN, you will be responsible for providing support to Qualcomm customers using Wifi6/Wifi7 Access Points/WLAN chipsets. Your primary tasks will involve end-to-end debugging and log analysis of issues on various WLAN SoCs/chipsets, covering aspects such as AP bring up, management and data path procedures, advanced WLAN features, functional, performance and stability issues, troubleshooting networking and offload protocols, as well as software and hardware issues. You will collaborate with global teams, work closely with Customers, Software Development, and Connectivity System Test teams worldwide to analyze, debug, resolve, and propagate fixes for the product. Key Responsibilities: - Perform end-to-end debugging and log analysis of issues on WLAN SoCs/chipsets - Collaborate with global teams and work closely with Customers, Software Development, and Connectivity System Test teams worldwide - Analyze, debug, resolve, and propagate fixes for the product - Troubleshoot various networking and offload protocols, software, and hardware issues - Support AP bring up, management, and data path procedures - Work on advanced WLAN features, functional, performance, and stability issues Qualifications Required: - Bachelor's degree in Engineering, Information Systems, Computer Science, or related field with 4+ years of Software Engineering or related work experience, OR Master's degree with 3+ years of experience, OR PhD with 2+ years of experience - 2+ years of work experience with programming languages such as C, C++, Java, Python, etc. - At least 9+ years of relevant hands-on debugging experience in WLAN/Linux driver/firmware development with customer interaction - Experience in WLAN driver development is an added advantage - Strong skills in C/C++ programming and debug - Proficiency in software development and System Architecture on ARM based Linux platforms - Familiarity with software version control systems such as GIT, Perforce, etc. - Excellent communication skills (Note: The additional details of the company were not provided in the Job Description)