Head of Information Technology and Digitization

As the Head of Information Technology & Digitization at QualityKiosk in Mumbai, your role will involve leading enterprise IT, cloud modernization, AI adoption, automation, and digital transformation initiatives. You will be responsible for defining and driving the organization's digital technology roadmap, leading enterprise IT operations, driving digitization and automation initiatives, evaluating and implementing AI solutions, ensuring resilient IT operations, building monitoring platforms, and collaborating with business stakeholders to enable technology-led transformation. Additionally, you will lead and mentor cross-functional technology teams. Key Responsibilities: - Define and drive the organization's digital technology roadmap - Lead enterprise IT operations including cloud, infrastructure, networks, workplace technology, and enterprise platforms - Drive digitization, automation, self-service, and operational modernization initiatives - Evaluate and implement AI / Generative AI solutions to improve productivity and efficiency - Ensure resilient IT operations through governance, backup/DR, and operational risk practices - Build dashboards, monitoring platforms, and workflow automation capabilities - Collaborate with business stakeholders to enable technology-led transformation - Lead and mentor cross-functional technology teams Qualification Required: - 1012 years of experience in enterprise IT / digital transformation roles - Exposure to AWS/Azure/VMware, ITIL/ISMS, and automation platforms preferred - AI / Generative AI certifications will be an added advantage - Experience in BFSI / enterprise environments preferred - Bachelor's degree in engineering / IT / Computer Science or related field Join QualityKiosk as the Head of Information Technology & Digitization and drive the digital transformation initiatives that enhance efficiency, innovation, and business agility. As the Head of Information Technology & Digitization at QualityKiosk in Mumbai, your role will involve leading enterprise IT, cloud modernization, AI adoption, automation, and digital transformation initiatives. You will be responsible for defining and driving the organization's digital technology roadmap, leading enterprise IT operations, driving digitization and automation initiatives, evaluating and implementing AI solutions, ensuring resilient IT operations, building monitoring platforms, and collaborating with business stakeholders to enable technology-led transformation. Additionally, you will lead and mentor cross-functional technology teams. Key Responsibilities: - Define and drive the organization's digital technology roadmap - Lead enterprise IT operations including cloud, infrastructure, networks, workplace technology, and enterprise platforms - Drive digitization, automation, self-service, and operational modernization initiatives - Evaluate and implement AI / Generative AI solutions to improve productivity and efficiency - Ensure resilient IT operations through governance, backup/DR, and operational risk practices - Build dashboards, monitoring platforms, and workflow automation capabilities - Collaborate with business stakeholders to enable technology-led transformation - Lead and mentor cross-functional technology teams Qualification Required: - 1012 years of experience in enterprise IT / digital transformation roles - Exposure to AWS/Azure/VMware, ITIL/ISMS, and automation platforms preferred - AI / Generative AI certifications will be an added advantage - Experience in BFSI / enterprise environments preferred - Bachelor's degree in engineering / IT / Computer Science or related field Join QualityKiosk as the Head of Information Technology & Digitization and drive the digital transformation initiatives that enhance efficiency, innovation, and business agility.