Padmi

Trainee Application Support Engineer Mumbai (India)

MumbaiPosted 1 month ago
IT supportNew gradFull Time; Regular
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CE (Support Services)Mumbai Posted On 20 Apr 2026 End Date 19 Jun 2026 Required Experience 1 - 3 Years Basic Section No. Of Openings 1 Designation Trainee Application Support Engineer Closing Date 19 Jun 2026 Organisational MainBU Reliability Engineering Sub BU CE (Support Services) ParentCC COGS CostCenter COGS Legal Entity QualityKiosk Technologies Private Limited Legal Entity Location Navi Mumbai Country India Region India State Maharashtra City Mumbai Working Location Worli Client Location NA Skills Skill APPLICATION SUPPORT Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Act as the first point of contact for LOS related issues Log, track, and resolve tickets within defined SLAs Assist users with basic LOS functionality, access, and data issues Monitor system performance and escalate issues to L2/L3 support Maintain incident documentation and follow ITIL processes Basic understanding of LOS and loan lifecycle Experience with ticketing tools (ServiceNow/Freshdesk/JIRA) Positive communication and problem solving skills CE (Support Services)Mumbai Posted On 20 Apr 2026 End Date 19 Jun 2026 Required Experience 1 - 3 Years Basic Section No. Of Openings 1 Designation Trainee Application Support Engineer Closing Date 19 Jun 2026 Organisational MainBU Reliability Engineering Sub BU CE (Support Services) ParentCC COGS CostCenter COGS Legal Entity QualityKiosk Technologies Private Limited Legal Entity Location Navi Mumbai Country India Region India State Maharashtra City Mumbai Working Location Worli Client Location NA Skills Skill APPLICATION SUPPORT Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Act as the first point of contact for LOS related issues Log, track, and resolve tickets within defined SLAs Assist users with basic LOS functionality, access, and data issues Monitor system performance and escalate issues to L2/L3 support Maintain incident documentation and follow ITIL processes Basic understanding of LOS and loan lifecycle Experience with ticketing tools (ServiceNow/Freshdesk/JIRA) Positive communication and problem solving skills

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