System engineer

Job Requirements Around 3 years of experience Diploma or Degree with good communication skills Good understanding of work/support environment Good experience in installation and troubleshooting of desktops/laptops, printers Good experience on installation of Windows XP and MS-Office Knowledge of Windows Domain, Servers, DHCP and DNS Installation and troubleshooting of Antivirus software Good knowledge on outlook client Good experience on installation of desktops/laptops, printers Asset / Inventory management Deliverables All Desktop Problems ( Hardware and Software) Monitoring Antivirus and Systems Performance Troubleshooting, Diagnosing malfunctions in the operation of hardware and software. Maintain all the assets and update the asset database at regular intervals. Provide regular technical support for desktops, laptops, printers, and peripherals, Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting Performs miscellaneous job-related duties as assigned by Manager Troubleshooting AN / VPN issues for clients Close all assigned tickets in the ticketing system within SLA Follow IT policies and procedures to execute daily work Provide Executive support to Management on a need basis Work Experience All Desktop Problems ( Hardware and Software) Monitoring Antivirus and Systems Performance Troubleshooting, Diagnosing malfunctions in the operation of hardware and software. Maintain all the assets and update the asset database at regular intervals. Provide regular technical support for desktops, laptops, printers, and peripherals, Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting Performs miscellaneous job-related duties as assigned by Manager Troubleshooting AN / VPN issues for clients Close all assigned tickets in the ticketing system within SLA Follow IT policies and procedures to execute daily work Provide Executive support to Management on a need basis