Business Analyst (690438)

Job Title: Business Analyst (690438)

Location: Atlanta, GA 30303 Hybrid

Duration: Long-Term Contract

The Georgia Department of Corrections (GDC) protects the public by operating safe and secure facilities through the development of professional staff and effective offender management. GDC is seeking a Business Analyst to join the Office of Information Technology Team.

The Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of project stakeholders, whether they are customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the project lifecycle. The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications. The Business Analyst will play a pivotal role in ensuring IT understanding of business requirements. The Business Analyst is also responsible for proactively generating and compiling reports based on finds, complete with recommended improvements to – or new requirements for – IT business processes and operation procedures.

Responsibilities

• Strategy and Planning

• • Collaborate with project managers and project sponsors to determine project scope and vision.

• • Clearly identify project stakeholders and establish user classes, as well as their characteristics.

• • Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits,

• workflow storyboards, use cases, scenarios, and other methods.

• • Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to

• define project impact, outcome criteria, and metrics.

• • Work with stakeholders and the project team to prioritize collected requirements.

• • Research, review, and analyze the effectiveness and efficiency of existing requirements gathering

• processes and develop strategies for enhancing or further leveraging these processes.

• Acquisition and Deployment

• • Assist in conducting research on software and hardware products to meet agreed-upon requirements and

• to support purchasing efforts.

• • Participate in the QA of purchased solutions to ensure that the features and functions have been enabled

• and optimized.

• • Participate in the selection of any requirements documentation software solutions that the organization

• may opt to use.

• Operational Management

• • Develop, standardize, and maintain new or improved processes based on findings and analysis.

• • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and

• conformity to standards.

• • Develop and utilize standard templates to write requirements specifications accurately and concisely.

• • Translate conceptual requirements into functional requirements in a clear manner that is comprehensible

• to developers/the project team.

• • Where applicable, develop prototypes of interfaces and attributes based on the user requirements.

• • Create process models, specifications, diagrams, and charts to provide direction to developers and/or the

• project team.

• • Develop and conduct peer reviews of the business requirements to ensure that requirement specifications

• are correctly interpreted.

• • Assist with the interpretation of user requirements into feasible options and communicate these back to

• the business stakeholders.

• • Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as

• necessary.

• • Communicate changes, enhancements, and modifications of business requirements – verbally or through

• written documentation – to project managers, sponsors, and other stakeholders so that issues and

• solutions are understood.

• Position Requirements

• Work Schedule:

• Local Candidates Only - A telework schedule will be determined for a 2-day onsite/3-day remote requirement. This position can work out of either the city of Forsyth or the downtown Atlanta office. Onboarding will take place at the Forsyth location: 300 Patrol Road; Forsyth, GA 31029 during the first week of hire.

• Formal Education and Certification

• • College diploma or university degree in the field of business administration, computer science, finance, or

• information systems and two to five years of related work experience.

• Knowledge and Experience

• • Proven experience with business and technical requirements analysis, elicitation, modeling, verification,

• and methodology development.

• • Experience in overseeing the design, development, and implementation of software and hardware

• solutions, systems, or products.

• • Ability to create systematic and consistent requirements specifications in both technical and user-friendly

• language.

• • Ability to apply statistical and other research methods into systems, issues, and products as required.

• • Demonstrated project management skills and project management software skills, including planning,

• organizing, and managing resources.

• • Understanding of application development and software development life cycle concepts.

• • Working knowledge of current network hardware, protocols, and standards.

• Personal Attributes

• • Ability to exercise independent judgment and act on it.

• • Excellent analytical, mathematical, and creative problem-solving skills.

• • Excellent listening, interpersonal, written, and oral communication skills.

• • Logical and efficient, with keen attention to detail.

• • Highly self-motivated and directed.

• • Ability to effectively prioritize and execute tasks while under pressure.

• • Strong customer service orientation.

• • Experience working in a team-oriented, collaborative environment.