LMS Tech Lead

Client: IBM/ DTV:

Role: LMS Tech Lead

Location: Dallas/ LA / Atlanta

Duration: 12 + Months

Key Responsibilities:

1. System Administration:

○ Manage and administer the overall LMS, including user accounts, roles, permissions, system configurations, and content assignments.

○ Ensure the LMS is up-to-date with the latest software updates and patches.

○ Troubleshoot and resolve technical issues related to the LMS.

1. Content Management:

○ Oversee the creation, uploading, and organization of learning content within the LMS.

○ Collaborate with subject matter experts and instructional designers to ensure content quality.

○ Implement content version control and archiving processes.

1. User Support:

○ Provide user support for learners and instructors on LMS functionality.

○ Conduct training sessions or create resources to educate users on how to use the LMS effectively.

○ Respond to user inquiries and issues in a timely manner.

1. Integration and Data Management:

○ Coordinate integration with other corporate systems, such as HR software.

○ Manage data within the LMS, ensuring accuracy and compliance with data protection regulations.

1. Reporting and Analytics:

○ Generate and analyze reports on user engagement, completion rates, and other relevant metrics.

○ Provide insights and recommendations based on analytics to improve learning outcomes.

1. Compliance and Security:

○ Ensure the LMS complies with industry regulations and corporate policies.

○ Implement and maintain security measures to protect sensitive training data.

1. Customization and Configuration:

○ Customize the LMS interface to align with the corporate brand and user experience requirements.

○ Configure settings to optimize the LMS for the organization's specific needs.

1. Continuous Improvement:

○ Stay informed about industry trends and emerging technologies in e-learning.

○ Propose and implement enhancements to the LMS to improve functionality and user experience.