Salesforce Tech Lead (Customer Success management)

Job Title: Salesforce Tech Lead (Customer Success management)

Location: Remote for now ( Santa Clara, CA / Dallas, Tx/ New Jersey)

Type of hire: Full time or contract

Job Responsibilities:

· Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals

· Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements

· Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment

· Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully

· Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances

· Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow

· Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance

Job Skills & Qualifications

Required:

· Bachelor’s degree in computer science or equivalent

· Minimum work experience: Six years of software development and four years of Salesforce application development

· Self-motivated and creative

· Proficient with Salesforce basics, Apex, VisualForce, Lightning and JavaScript

· Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)

· Experience in multi-system integration (both SOAP and REST), WSDL and other integration methods newly introduced in SFDC

· Salesforce.com Architecture, Design, Development, Administration and Operational Support required.

· Experience in source code control

· Client facing experience is a must

Preferred:

· Salesforce Developer Certification – Platform developer 1 & 2

· Experience developing customer-facing applications

· Experience in Salesforce community development

· Experience in Agile methodology