Technical Services Engineer

We are looking for a highly skilled and experienced Technical Services Engineer to join our team at Radel Electronics Pvt Ltd. The ideal candidate will have a strong background in technical services and support, with excellent problem-solving skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex technical issues related to our products and services. Collaborate with cross-functional teams to identify and implement solutions for customer requests and concerns. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide recommendations for product improvements. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent. Minimum 2 years of experience in technical services or a related field. Strong understanding of technical services principles and practices. Excellent communication and problem-solving skills. Ability to work effectively in a team environment and collaborate with colleagues. Strong analytical and troubleshooting skills. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.