Source description
About the role
In this role you will...
Embed yourself into the client workflow to identify problems and oportunites
Build the team of forward deployed engineers
Develop solutions using Rebolt to automate phone calls, email, and messaging systems
Lead technical implementations and ensure smooth integration with customer systems and data sources
Build custom integrations connecting our platform to freight management systems, CRMs, and databases
Provide technical guidance throughout the customer lifecycle from onboarding to ongoing optimization
Collaborate with engineering to feed customer insights back into product development
You will be a perfect fit if you...
Have engineering background with strong problem-solving and analytical skills
You’re proficient in Python and Typescript
Have experience with APIs & integrations including REST, GraphQL, OAuth, and JWT
Can translate complex technical concepts into clear language for customers and stakeholders
Have a customer-centric mindset
You will be an exceptional fit if you also...
Are adaptable and thrive in fast-paced, evolving tech environments
Have worked with AI solving company problems
Can diagnose technical issues a ship fixes quickly
What it means to join the team:
Autonomy to "just ship it"
Modern tech stack
Honest and low-ego
Ownership of problems and solutions
More at Rebolt