Quality Assurance Engineer

About the Role We are seeking a detail-oriented and proactive Manual Quality Assurance Engineer to join our growing QA team. In this role, you will help ensure the quality, functionality, and stability of our core customer-facing and backend systems. Your contributions will support the reliability and performance of our platform, which serves a broad user base across Southeast Asia. The ideal candidate is analytical, thorough, and committed to maintaining high-quality standards through effective manual testing practices. Key Responsibilities Own end-to-end manual testing efforts for Direct Platform & Apps across mobile (iOS, Android) and web platforms/backend services. Design, write, and execute comprehensive test cases, checklist , and exploratory tests across web and mobile platforms on product requirements and user flows. Perform regression, integration, exploratory, and UI/UX testing across multiple browsers and devices. Log detailed and reproducible bugs using tools like JIRA Collaborate closely with developers, designers, and PMs during sprint planning and daily standups. Perform basic API testing using Postman or similar tools. Validate API responses and backend data to ensure functional consistency . Contribute to continuous process improvements in QA and test documentation Must-Have Qualifications 2–4 years of experience in manual software testing . Basic understanding of software development lifecycle and QA methodologies Familiarity with testing web and mobile apps (preferably in travel, hospitality, or e-commerce). Experience using bug tracking tools like JIRA Ability to write clear and detailed bug reports and test cases . Experience with basic API testing tools (like Postman) is an advantage Ability to use SQL for validating backend data. Strong attention to detail and analytical skills Knowledge of hospitality or travel-tech platforms is a plus Nice-to-Have Experience with property management systems (PMS) or online booking platforms. Prior experience working in cross-functional remote teams . Why Join Us Work on products used by millions of travelers and property owners . Opportunity to shape the QA process and culture for a high-impact platform. Collaborative, diverse, and fast-paced startup environment . Opportunities to grow into an automation role