Technical Expert SME

System Development & Project Management:

Support the full lifecycle of national security system development, including project management for FISA, NSL, and NDRR systems.

Lead user requirements gathering, system design, complex data conversion, and deployment strategies.

Assist project managers in developing schedules, assigning resources, and tracking progress using Microsoft Project.

Policy & Documentation:

Analyze new or proposed national security legislation to determine impacts on FBI missions and strategic goals.

Produce comprehensive business and functional documentation, including user stories, acceptance criteria, use cases, and Concepts of Operations (CONOPS).

Develop Privacy Impact Assessments, cost-benefit analyses, and standard operating procedures (SOPs).

Evaluate policy and system effectiveness, providing recommendations for improvements or corrective actions.

Stakeholder Engagement & Strategy:

Develop and implement customer experience strategies, including stakeholder communication plans and feedback collection frameworks.

Liaise with the Department of Justice (DOJ), FBI Headquarters, and field office stakeholders to align technical capabilities with policy requirements.

Prepare and deliver executive-level briefings and technical reports to explain program status, requirements, and resourcing impacts.

Technical Support & Integration:

Provide expert guidance and troubleshooting for NSB’s Technical Bridge applications (FISAMS, NSLs, NDRRs) via remote access or in-person support.

Develop best practices for NSB information technology and data integration efforts to ensure operational continuity.