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About the role
Key Responsibilities Own test strategy, planning, and execution for Partner Portal features across releases Design, develop, and maintain detailed test plans, test cases, and reusable test scripts aligned to business requirements Perform functional, regression, integration, and UAT testing, ensuring complete coverage of critical workflows Validate end-to-end partner lifecycle flows including: Lead management and routing Opportunity management workflows Deal registration processes Partner onboarding journeys
Test and validate role-based access control (RBAC) and ensure correct data visibility across partner user types Execute integration testing across Salesforce modules (Sales Cloud, Partner Communities, etc.) and external systems (APIs, middleware) Identify, document, and track defects using tools like JIRA; drive defects to closure with clear reproduction steps and impact analysis Collaborate closely with Business Analysts, Developers, and Product Owners to refine requirements and ensure testability Participate in sprint ceremonies, backlog grooming, and release planning from a QA perspective Support release cycles, including pre-release validation, production smoke testing, and post-deployment verification Validate UI/UX consistency, usability, and cross-browser/device compatibility for portal users Ensure data integrity, validation rules, and security compliance across partner workflows and integrations Continuously improve QA processes, test coverage, and automation opportunities
Required Skills & Experience Must have minimum 5+ years of relevant experience Strong experience in functional, regression, integration and UAT testing Hands-on experience testing Salesforce ecosystems (Sales Cloud, Experience Cloud / Partner Portal) Experience validating RBAC, data security, and multi-tenant access scenarios Solid experience with defect tracking tools like JIRA and test management tools Good understanding of Salesforce objects (Leads, Opportunities, Accounts, Cases Good understanding of SQL for data validation and backend verification Knowledge of security testing and role hierarchy validation in Salesforce Basic SOQL knowledge for data validation Experience working in Agile/Scrum environments Good to Have Skills Exposure to test automation tools (Selenium, Cypress, Playwright, or similar) Experience with CI/CD pipelines and release validation Knowledge of performance testing basics (JMeter or similar) Understanding of data privacy and compliance standards
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