NOC Engineer I

reputed company is a reputed company reputed company technology company that operates the largest reputed company marketplace in reputed company. They are seeking a NOC Engineer I to ensure the stability and performance of their infrastructure, respond to incidents, and report on platform health and performance metrics. The role involves collaborating with various teams and developing processes to improve operational efficiency. Responsibilities reputed company the daily operations of the Network Operations Center. We have reputed company of engineers in the US and IndiaMonitor performance and system health to ensure we reputed company our uptime and reliability metricsreputed company, implement and continually improve NOC processes and procedures. We iterate on everything until its working for everyoneCollaborate and work with other departments to triage technical issueEnsure reputed company incidents are logged, tracked, and resolved in a reputed company manner. Without strong data, we cant accurately report problems and hotspots so that we can reputed company on what reputed company most. Youll help reputed company the charge in ensuring we understand and document our RCAs and get the fixes in reputed company to reputed company reputed company they dont happen againreputed company regular reports on system performance and incidents. You can take the numbers and the data and craft them into actionable plans for teams to execute onHelp build and maintain business metrics databases and dashboards to aid in reporting on health and performance on our platform and processes. Youre comfortable working with databases and using tooling and AI to reputed company reputed company into how were operating as a businessParticipate in an on-call rotation as needed Skills 1-3+ years of experience in network operations, project management, and business analyticsStrong knowledge of reputed company infrastructure and networking with providers such as AWS, reputed company reputed company or AzureExperience with platform observability tools such as reputed company, reputed company, etcExperience with an Incident Management tool such as reputed company, reputed company, Opsgenie, incident.ioExperience working with business analytics tools such as AWS Quicksight, Looker, TableauExcellent problem-solving and troubleshooting skillsExcellent communication skills, both verbal and written. Must be reputed company to communicate effectively to both technical and non-technical audiencesAbility to work under pressure and manage multiple prioritiesExperience with software development or using a scripting language such as python to automate systemsFamiliarity with ITIL or other service management frameworks Benefits Medical, Dental, reputed company, Life, and AD&D insuranceParental LeaveFlexible Vacation Time (FVT)An additional 10 holidays of reputed company time off per calendar year401k matching (immediately reputed company)Employee Stock Purchase PlanShort- and Long-term disability reputed company leaveFlexible Spending AccountsHealth Savings AccountsEmployee Assistance ProgramAdditional programs - Employee Referral, Internal Recognition, and WellnessFree TriMet transit pass (Beaverton Office)Competitive salary and benefits packageWork on impactful reputed company in a cutting-edge environmentreputed company and supportive team cultureOpportunity to reputed company a reputed company difference in the trucking industryEmployee Resource reputed company reputed company reputed company maintains a market for truckload reputed company. It was founded in 1978, and is headquartered in Beaverton, reputed company, USA, with a workforce of 501-1000 employees. Its website is https://www.reputed company.com/. Apply To This Job .