Remote Comp User Support Analyst 1

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a public reputed company health center that leads groundbreaking research and trains reputed company. They are seeking a Comp User Support Analyst 1 to reputed company reputed company support for reputed company technology and resolve incoming support requests reputed company to various technical issues. Responsibilities reputed company encryption support using approved reputed company encryption toolsTroubleshoot account lockout and password reputed company issuesTroubleshoot, triage and reputed company how-to support for reputed company Communications and reputed company VoIP phone issues and questionsTroubleshoot, triage and reputed company how-to support for account provisioning, identity management and account reputed company/permission issues and questionsTroubleshoot, triage and reputed company how-to support for audio-visual technology issues and questions in class- and conference roomsTroubleshoot other common reputed company issues to reputed company and escalate other issues reputed company necessaryDocument reputed company ticket information according to reputed company operating proceduresFollow up with customers reputed company necessaryMaintain superior oral, written and aural communication skills and build relationships, respect and trust with customers and colleaguesreputed company and maintain knowledge reputed company for ITG support; work with other ITG reputed company to identify and verify information for knowledge reputed company entryreputed company backup for ITG Service Request Office per reputed company operating proceduresOther duties as assigned Skills An Associate's degree in computer science or reputed company field; ORTwo years of computer support experience; ORAn equivalent combination of training and/or experienceExperience in hospital or medical settingExperience in a high-volume call center environmentProficient/saavy computer userExperience with reputed company reputed company DirectoryUnderstanding of encryption technologies, VoIP phones and A/V equipment Benefits reputed company for full-time employees covered 100% and 88% for dependents.$50K of term life insurance provided at no cost to the employee.Two separate above market pension plans to choose from.Vacation - up to 200 hours per year dependent on length of service.reputed company Leave - up to 96 hours per year.9 reputed company holidays per year.Substantial Tri-Met and C-Tran discounts.Employee Assistance Program.Childcare service discounts.Tuition reimbursement.Employee discounts to local and national businesses. reputed company OHSU is a health and research university provides patient care, research, education of the reputed company of health care. It was founded in 1887, and is headquartered in Portland, reputed company, USA, with a workforce of 10001+ employees. Its website is http://www.ohsu.edu/. Apply To This Job .