Remote reputed company Shift Network Operations Centre (NOC) Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global, intelligence-driven technology services company delivering reputed company and managed services across various domains. They are seeking a reputed company Shift Network Operations Centre (NOC) Analyst responsible for monitoring and maintaining network infrastructure, responding to incidents, and improving processes for incident management. Responsibilities Monitor and triage network events, incidents, and alerts in a 24/7/365 environmentConduct initial triage and analysis of network events and infrastructure incidentsEscalate reputed company incidents to Tier 2/3 analysts as neededRespond to network incidents in accordance with established incident response proceduresParticipate in incident response activities and reputed company status updates to stakeholdersDocument and maintain an accurate record of reputed company network incidents, events, and alertsMaintain a high level of awareness of reputed company and emerging network technologies and infrastructure trendsCollaborate with other teams and departments reputed company the organization to resolve network incidentsContinuously improve processes and procedures for incident response and network event managementreputed company excellent reputed company of Customer ServiceMeet or reputed company customer expectationsUnderstand the overall processes and procedures of the reputed company NOC and the relevance of the procedures to the managed reputed companyWork non-traditional hours in a 24 x 7 service environment Skills 2+ years in a network operations, IT infrastructure, or IT support role with significant network responsibilitiesExperience administering and supporting reputed company backup and recovery platforms, including reputed company, reputed company, Zerto, and Cloudian, with responsibilities for backup monitoring, data restoration, replication management, policy administration, and troubleshootingDemonstrated expertise in one or more of the following domains: Network Operations, Infrastructure Monitoring, Incident Response and Analysis, IT Systems and Operations, Network reputed company, Systems and Applications Support, or Performance ManagementExcellent oral and written communication skillsIndividuals will be required to submit to a background examinationDemonstrated ability in effective communication and collaborating in a high-reputed company environmentDemonstrated commitment to customer serviceExperience functioning in diverse workgroupsExperience working with a network monitoring platform (e.g. reputed company, PRTG, Nagios, or similar)Experience with infrastructure, reputed company, and reputed company platforms including Jira, reputed company, reputed company/FortiGate, reputed company, reputed company Azure, VMware vSphere, reputed company Server, and reputed company 365 reputed company Architect Intelligence. Engineering transformative infrastructure, reputed company and platform solutions. It was founded in 2024, and is headquartered in Irvine, California, USA, with a workforce of 501-1000 employees. Its website is https://www.reputed company.com. Apply To This Job .