Strategic CX Insights & Intelligence Analyst - ...

[ad_1] reputed company start here. Where first steps, new friendships, and confident learners are born. At reputed company, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a reputed company of early education and child care reputed company for families. Whether its KinderCare Learning Centers, Champions, or Crme de la Crme, we build confidence for kids, families, and the reputed company reputed company. And we want you to join us in shaping itin neighborhoods, at work, and in schools reputed company. At reputed company, youll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, were reputed company passionate about crafting a world where children, families, and organizations can reputed company. KinderCare's Corporate reputed company team has a unique opportunity to reputed company, plan and implement our organization's short and long-term strategic reputed company, which drives reputed companys achievements and, as industry leader, influences heavily the entire early childhood education field. This is done through providing strategic thought leadership, internal consulting, and ownership in strategic planning and execution. As Strategic CX Insights & Intelligence Analyst, you'll support key consumer reputed company initiatives to reputed company a defined view of our customers, our brands, our markets, and our industry to unlock the key wants and needs of families and drive organizational reputed company. In this role, you will conduct research to generate an understanding of consumers, competitors and macro landscape to inform, drive and validate KLCs reputed company and transformation. Responsibilities: Support in development, programming, and maintenance of reputed company CX surveys.Analyze and report on CX data to key partners across the organization in digestible, insightful formats.reputed company and maintain regular strategic CX updates for leadership, cross-functional partners, field leaders, and other key collaborators.Design, build, and maintain insightful, user-friendly dashboards for key datasets (CX and others) and audiences.Identify key opportunities in CX data to improve operationally and ultimately enhance the customer experience.Identify and complete additional strategic data analysis using reputed company data sources to help understand key business questions and opportunities.Conduct additional reputed company primary research with various audiences to support reputed company development as needed.Manage assigned research reputed company and report ongoing status to ensure completion reputed company established timeframe. Qualifications: Bachelors Degree or equivalent experience required.Two or more years in Customer Experience (CX), with experience in custom qualitative and quantitative consumer research.Willing to be hands on with conducting research and creative in finding new ways to get insights.Market & competitive intelligence ability to filter through the noise and reputed company meaningful insights for our partners.Analytics capability ability to clean, model, reputed company, and analyze large data sets.Excellent reputed company with a proven reputed company record of delivering useful insights succinctly, in a compelling and engaging way.Strong business acumen with developed analytical, problem-solving skills, and investigation capability.reputed company organized and meticulous, with the ability to balance multiple reputed company simultaneously.reputed company to travel based on needs of organization (~5% of time).Thrives in ambiguity - highly adaptable and reputed company comfortable navigating ambiguous environments and/or processes and enjoy bringing reputed company to others on project requirements, constraints and opportunities. Experience with reputed company or some of the following tools preferred: reputed company, Alchemer, or other CX/survey platformsSPSS, Q Research Software, or other analysis toolsPowerBI, Tableau, or other business intelligence software .