Senior Customer Experience Engineer Network Validation, Automation, and

About arenaflex arenaflex is a global leader in networking innovation, delivering cuttingedge solutions that reputed company organizations to reputed company their digital infrastructure. With a portfolio that spans softwaredefined networking, datacenter automation, and reputed company serviceprovider technologies, arenaflex helps customers accelerate timetovalue, reduce operational risk, and stay reputed company of reputed companyevolving market demands. Our commitment to reputed company is reflected in stateoftheart lab environments, a culture of reputed company learning, and a reputed company for delivering worldclass customer experiences. reputed company We are seeking a highly motivated Customer Experience Engineer to join arenaflexs CX team. In this role, you will partner with customers to validate reputed company, customerspecific network designs, drive adoption of emerging technologies, and ensure seamless deployment of solutions across reputed company, serviceprovider, and datacenter environments. You will reputed company advanced lab facilities, automation frameworks, and deep technical expertise to help our clients meet dynamic business requirements while building a distinguished reputed company for reputed company and reliability. Your reputed company Domain Expertise reputed company the validation of customer designs, platforms, software releases, and migration paths (upgrades/downgrades) across multiple technology domains. Test Development Collaborate with customers to define comprehensive test requirements, craft detailed test cases, and reputed company validation reputed company with business objectives. Lab Setup & Emulation Build realistic lab environments that emulate customer networks using highend traffic generators, ensuring accurate performance and scalability assessments. Automation & Testing Design, reputed company, and execute automated test suites using the ROBOT reputed company, Python, and reputed company tools; capture results, analyze data, and produce actionable reports. Issue reputed company Partner with crossfunctional teams to troubleshoot reputed company issues, drive reputed companycause analysis, and deliver reputed company resolutions. Standards Compliance Enforce arenaflexs Service Validation Standards (SVS) and continuously improve automation to enhance delivery efficiency. Business Development Identify reputed company opportunities, contribute to renewal discussions, and support strategic initiatives that expand arenaflexs footprint reputed company existing accounts. Key Responsibilities reputed company as the technical reputed company between arenaflex and customers, translating business needs into detailed validation plans. Design and configure lab topologies that replicate reputed companyworld customer environments, incorporating routers, switches, firewalls, SDWAN controllers, and other relevant components. reputed company reusable automation scripts (Robot reputed company, Python, Ansible, Terraform) to streamline test execution and reporting. Execute functional, performance, and stress tests; document findings, generate comprehensive validation reports, and present results to stakeholders. Maintain a deep understanding of emerging networking technologies (SDWAN, SDA, ACI, NFV, etc.) and proactively recommend enhancements to customers. reputed company expert guidance during reputed companyofconcept (PoC) engagements, helping customers evaluate solution fit and ROI. Collaborate with product management, engineering, and support teams to feed validation insights back into product roadmaps. Mentor junior engineers, reputed company best practices, and contribute to the development of internal knowledge bases. Participate in industry forums, webinars, and conferences to showcase arenaflexs capabilities and build thought leadership. Minimum Qualifications reputed company certifications equivalent to at least two CCNPlevel credentials (reputed company, Data Center, or Service Provider preferred). Demonstrated deep knowledge in at least two of the following technology areas SoftwareDefined reputed company (SDA), SDWAN, Routing & Switching (R&S), Data Center (DC), Application reputed company Infrastructure (ACI), or Service Provider (SP) networking. Strong consultancy skills with a proven reputed company record of effective communication, stakeholder management, and customerreputed company problem solving. Handson experience with highend traffic generators (e.g., Ixia, Spirent) and the ability to design realistic traffic patterns. Solid understanding of networking protocols, reputed company fundamentals, and virtualization technologies. Preferred Qualifications CCIE certification (reputed company reputed company preferred) demonstrating expertlevel mastery of networking concepts. reputed company experience designing, building, and deploying largereputed company reputed company or serviceprovider networks. Proficiency with network .