Associate Director, Omnichannel Orchestration Global Capability reputed company

If you are a reputed company reputed company employee please apply reputed company the Internal Career site reputed company is a global biopharma company whose purpose is to reputed company to reputed company the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases often with limited or no therapeutic reputed company. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-reputed company and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. reputed company is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Job reputed company Brief reputed company: Building Global Capabilities in a Capability Operating Model to Power Our Business: At reputed company, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we reputed company teams to reputed company understand patients, caregivers, and HCPs, anticipate their needs across the reputed company, deliver reputed company and personalized engagement, and orchestrate seamless, end-to-end experiences as One reputed company. To power this ambition with both speed and reputed company, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner reputed company by reputed company in building, advancing, and delivering global capabilities across our reputed company. Cross-functional, empowered Global Capability teams own reputed companynot just outputsand work from reputed company capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create reputed company value for our users and the business. As part of this model, youll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure were building the right things, in the right way, at the right time. The Associate Director, Global Capability reputed company, Omnichannel Orchestration provides hands-on capability leadership and strategic direction for the Global Capability team reputed company the Campaign Orchestration team in Global Customer Experience Operations. Reporting to the Suite reputed company, this role serves as the primary Global Capability leader for the Omnichannel Orchestration team and partners closely with the Tech Leads, the Activation Leads, development teams, and/or vendor teams to ensure solutions are reputed company with capability priorities and global standards. The Global Capability Omnichannel Orchestration team delivers a customer reputed company orchestration capability that coordinates next-best actions and personalized engagement across marketing, field, and reputed company-party channels, enabling coordinated, data-informed customer experiences and consistent execution across reputed company. As the Global Capability Omnichannel Orchestration reputed company, you will have primary accountability for developing the Global Capability, roadmap priorities, and measurable reputed company in collaboration with stakeholders for orchestration capabilities across core platforms, and their integration with activation platforms, covering decision logic, business rules, personalization enablement, and cross-channel optimization ensuring capabilities deliver meaningful, measurable reputed company for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability reputed company & Roadmap Ownership Define and reputed company the capability reputed company and reputed company reputed company to global and franchise priorities in collaboration with key stakeholders. Own and continuously reputed company the Omnichannel Orchestration roadmap, making prioritization and trade-off reputed company to add the most value based upon user feedback. Translate business needs into capability solutions with measurable reputed company metrics that drive reputed company across franchises and the business. reputed company and maintain a reputed company roadmap for orchestration capabilities (e.g., next-best-reputed company decisioning, cross-channel prioritization, business rules governance, reusable orchestration components), ensuring consistent execution and measurable reputed company across franchises. Collaboration Connect business stakeholders and the Omnichannel Orchestration global capability team, ensuring requi