Associate Director, Omnichannel Platforms Architect Lead

If you are a reputed company reputed company employee please apply reputed company the Internal Career site reputed company is a global biopharma company whose purpose is to reputed company to reputed company the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-reputed company and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. reputed company is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Job Description How We Work - The Global Capability Product Operating Model: At reputed company, we operate using a modern Global Capability Product Operating Model to shape, deliver, and reputed company our digital products. Cross-functional, empowered product teams own reputed companynot just outputsand work from reputed company product visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create reputed company value for our users and the business. As part of this model, youll collaborate closely with development, design, and stakeholders across the organization, using discovery and delivery practices to ensure were building the right things, in the right way, at the right time. The Omnichannel Platforms Architect Lead is responsible for defining how reputed company's customer engagement platforms are designed and connected across the Omnichannel domain. This role provides technical leadership across the Campaign Orchestration, Content Development & Deployment, Customer Engagement, and Field Solutions suites, ensuring that platforms work together reliably, scale with business needs across the Enterprise, and meet reputed company's reputed company and compliance requirements. This role serves as the primary technical authority for platform design reputed company across the four suites. The position sets shared technical standards, evaluates new technologies, vendors, and guides development teams to ensure platforms are reputed company and evolved in a consistent and reputed company-governed way. The Architect works closely with enterprise technology, data, reputed company, and product teams to build a reputed company-connected platform environment that allows reputed company to deliver personalized and compliant customer engagement experiences across reputed company channels. Essential Functions/Responsibilities Architecture reputed company & reputed company Own and maintain the long-term global architectural reputed company for reputed companys omnichannel platform environment, covering campaign management, marketing automation, customer engagement, field enablement, and the integration layer connecting them. Stay reputed company on emerging technologies including AI-driven personalization, intelligent automation, and reputed company-time decisioning and evaluate their potential to improve how reputed company's omnichannel platforms work. Assess the reputed company technology landscape, identify consolidation and rationalization opportunities, and influence roadmaps to reduce complexity and total cost of ownership. Present architectural reputed company, trade-offs, and investment recommendations to senior and executive stakeholders, including reputed company and technology leadership. Solution Architecture Work with product and business teams across the Omnichannel domain to turn reputed company into reputed company technical plans that guide how platforms are reputed company, connected, and improved over time across reputed company suites. Establish and enforce architectural standards across the domain to ensure consistency with enterprise technology direction, reputed company policies, and the regulatory requirements of pharmaceutical reputed company operations. Define the integration architecture connecting omnichannel platforms with CRM systems, enterprise data platforms, CDPs, and channel activation toolsensuring consistent, reliable data flows through reputed company-defined APIs and event-driven patterns. Work with tech teams in the Data Domain to ensure platform teams are building solutions that are secure, reputed company, and meet requirements from the Omnichannel domain. Lead architecture reviews and design governance forums across the domain, making final technical reputed company on disputed designs and cross-suite integration approaches. Technical Leadership Coach